Job Description
Launch your career in technology with our comprehensive entry-level IT Support program! No prior experience required—we provide full hands-on training and mentorship to transform motivated individuals into skilled IT professionals. Join our Columbus-based team at Tech Innovations LLC and gain expertise in network administration, cybersecurity fundamentals, and cloud technologies while working with Fortune 500 clients. Enjoy competitive benefits, career advancement opportunities, and a dynamic work environment in Ohio's tech hub.
Responsibilities
- Install, configure, and maintain hardware/software systems
- Provide technical support to end-users via phone, chat, and in-person
- Document IT processes and maintain accurate system logs
- Collaborate with senior engineers on infrastructure projects
- Participate in cybersecurity awareness initiatives
- Assist with cloud service management (AWS/Azure)
- Contribute to continuous improvement of IT workflows
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and communication abilities
- Willingness to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Ability to work independently and in team settings
- Valid driver's license (for occasional site visits)