Job Description
Are you looking for a dynamic career in technology? TechNova Solutions is seeking a motivated Entry Level IT Support Associate to join our growing team in Houston, Texas.
We offer a comprehensive training program designed for career changers and recent graduates. If you are tech-savvy, eager to learn, and ready to start immediately, we want to hear from you!
Why Join Us?
- Immediate Start: Don't wait weeks to begin your career.
- Competitive Pay: Earn between $45,000 and $55,000 annually.
- Full Benefits: Health, dental, and vision insurance included.
- Career Growth: Clear pathways to Senior Engineering and Management roles.
Apply today to launch your tech career with a leading industry innovator!
Responsibilities
- Provide first-level technical support to employees via phone, email, and in-person.
- Troubleshoot and resolve hardware and software issues efficiently.
- Install, configure, and maintain computer systems and network equipment.
- Assist in the deployment of new hardware and software across the organization.
- Monitor system performance and report technical issues to the senior team.
- Document technical solutions and create user guides.
Qualifications
- High School Diploma or GED required; Associate degree in IT, Computer Science, or related field preferred.
- Familiarity with Microsoft Office Suite and basic operating systems (Windows/macOS).
- Strong problem-solving and analytical thinking skills.
- Excellent verbal and written communication abilities.
- Ability to work in a fast-paced, collaborative team environment.
- Willingness to learn new technologies and obtain relevant certifications.