Job Description
Are you ready to launch a successful career in the technology industry? Sacramento Digital Services is currently hiring an Entry Level IT Support Associate to join our dynamic team in Sacramento, CA.
We believe in fostering talent from the ground up. This is a perfect opportunity for motivated individuals with little to no experience who are eager to learn the ins and outs of IT infrastructure, network administration, and customer support.
Why Join Us?
- Full Training Provided: No prior experience required—we will teach you everything you need to know.
- Career Growth: A clear path to advancement within our tech department.
- Modern Environment: Work in a collaborative, innovative setting in the heart of Downtown Sacramento.
Take the first step towards a stable, full-time future in tech by applying today.
Responsibilities
- Assist employees with hardware and software troubleshooting and installation.
- Log and manage incoming technical support tickets and inquiries.
- Perform regular system updates, backups, and security checks.
- Collaborate with the senior IT team to optimize office network performance.
- Provide exceptional customer service to ensure high user satisfaction.
Qualifications
- High school diploma or GED required.
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication abilities.
- Ability to work full-time hours with occasional flexibility.