Job Description
Are you ready to launch your career in the technology sector?
Apex Digital Solutions is looking for motivated and driven individuals to join our team as Entry Level IT Support Associates. We are headquartered in the heart of Oklahoma City and are committed to fostering a culture of innovation and growth. We provide comprehensive on-the-job training, so no prior experience is necessary—just a passion for technology and a desire to learn.
Why Join Us?
We offer a dynamic work environment where your contributions matter. As a growing company, we value our employees and offer a clear pathway for professional advancement. Enjoy a competitive benefits package, flexible scheduling, and the opportunity to work with cutting-edge technology.
Key Responsibilities:
- Provide exceptional technical support to internal employees via phone, email, and in-person.
- Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
- Assist with the setup, configuration, and maintenance of computer networks and systems.
- Document technical issues and resolutions in our ticketing system to maintain accurate records.
- Conduct training sessions for staff on new software applications and security protocols.
- Collaborate with senior IT staff to implement system upgrades and improvements.
- Maintain a clean and organized IT workspace and inventory of equipment.
Qualifications:
- High School Diploma or GED required; Bachelor’s degree in Computer Science, Information Technology, or related field is a plus but not mandatory.
- Basic understanding of computer hardware, operating systems (Windows/Mac), and office software.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent verbal and written communication skills.
- Willingness to obtain relevant IT certifications (we will support your growth).
- A valid driver’s license and access to a vehicle for occasional travel to client sites.
Apply today to start your journey in Information Technology with Apex Digital Solutions!
Responsibilities
- Provide exceptional technical support to internal employees via phone, email, and in-person.
- Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
- Assist with the setup, configuration, and maintenance of computer networks and systems.
- Document technical issues and resolutions in our ticketing system to maintain accurate records.
- Conduct training sessions for staff on new software applications and security protocols.
- Collaborate with senior IT staff to implement system upgrades and improvements.
- Maintain a clean and organized IT workspace and inventory of equipment.
Qualifications
- High School Diploma or GED required; Bachelor’s degree in Computer Science, Information Technology, or related field is a plus but not mandatory.
- Basic understanding of computer hardware, operating systems (Windows/Mac), and office software.
- Strong problem-solving skills and the ability to think critically under pressure.
- Excellent verbal and written communication skills.
- Willingness to obtain relevant IT certifications (we will support your growth).
- A valid driver’s license and access to a vehicle for occasional travel to client sites.