Job Description
Launch your tech career with our comprehensive paid training program! TechForward Academy is seeking motivated entry-level candidates in Seattle to join our IT Support Specialist cohort. No prior experience required – we provide everything you need to succeed in the booming tech industry. Enjoy hands-on training, mentorship from industry experts, and a guaranteed full-time position upon completion. Our 12-week program covers cloud computing, cybersecurity fundamentals, and network administration. Join Seattle's fastest-growing tech training initiative and transform your future today!
Responsibilities
- Complete intensive IT training modules covering cloud infrastructure and security protocols
- Provide tier-1 technical support to enterprise clients under supervision
- Document system issues and resolutions using ticketing systems
- Collaborate with senior engineers on network optimization projects
- Participate in simulated disaster recovery drills
- Maintain hardware and software inventory systems
- Contribute to knowledge base articles for troubleshooting guides
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving aptitude and attention to detail
- Ability to work in fast-paced, collaborative environments
- Passion for technology and continuous learning
- Valid driver's license for occasional client site visits
- Must pass background check and drug screening
- Commitment to completing full 12-week training program