Job Description
Urgently Hiring! NexGen Systems is seeking a driven Entry Level IT Specialist to join our growing team in Jacksonville, FL. If you are looking to launch a career in technology and want to start earning immediately, this is the perfect opportunity for you.
We are committed to professional development and provide comprehensive on-the-job training. You will work alongside experienced technicians to support our corporate infrastructure and client services.
Why Join Us?
- Competitive salary and performance bonuses.
- Health, dental, and vision insurance.
- Paid training and certification support.
- Career advancement opportunities within IT.
Don't miss your chance to start a rewarding career in IT today.
Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the deployment, configuration, and maintenance of workstations and peripherals.
- Monitor network performance and respond to system alerts.
- Document all technical issues and resolutions in the ticketing system.
- Collaborate with the team to improve IT processes and user satisfaction.
- Conduct user training sessions on new software applications.
Qualifications
- High School Diploma or GED required; Associate degree in IT or related field is a plus.
- No prior experience required; we value potential and attitude.
- Basic understanding of computer operating systems (Windows/Mac).
- Strong problem-solving skills and logical thinking.
- Excellent written and verbal communication skills.
- Ability to work in a fast-paced, collaborative environment.