Job Description
Join our dynamic team at Omaha Tech Solutions as an Entry-Level IT Specialist! We're urgently seeking passionate tech enthusiasts to support our growing client base in Omaha's thriving business district. This is your golden ticket to launch an IT career with hands-on experience in network administration, system troubleshooting, and cybersecurity best practices. Enjoy competitive compensation, comprehensive benefits, and mentorship from industry veterans. Don't miss this opportunity to grow with Nebraska's fastest-growing tech provider!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network infrastructure
- Monitor and maintain system security protocols and vulnerability patches
- Document IT processes and maintain accurate asset inventories
- Collaborate with senior engineers on cloud migration projects
- Deliver user training on cybersecurity best practices
- Assist with server maintenance and backup system operations
- Support VoIP systems and network configurations
- Participate in 24/7 on-call rotation (1 week/month)
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or Network+ certification (or equivalent experience)
- Basic knowledge of Windows Server administration
- Familiarity with cloud platforms (AWS/Azure/GCP)
- Strong troubleshooting and diagnostic abilities
- Excellent written and verbal communication skills
- Ability to lift 30 lbs for equipment handling
- Valid driver's license for occasional site visits