Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated entry-level professionals to join our Virginia Beach team as IT Support Specialists. No prior experience required – we provide all necessary training and certifications to prepare you for a thriving full-time career in the tech industry. Enjoy competitive benefits, mentorship opportunities, and a supportive work environment designed for growth.
Responsibilities
- Provide technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot network systems and peripherals
- Document IT procedures and maintain accurate service records
- Collaborate with team members to resolve complex technical problems
- Participate in ongoing training to enhance technical skills
- Assist with cybersecurity best practices implementation
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Excellent verbal/written communication skills
- Ability to learn new technologies quickly
- Customer service mindset with patience and empathy
- Valid driver's license preferred for occasional site visits