Job Description
Launch your tech career with our comprehensive paid training program! TechStart Academy is seeking motivated individuals for our Entry-Level IT Associate position in Cleveland, OH. No prior experience required – we provide hands-on training in cybersecurity fundamentals, network administration, and cloud technologies. Join our collaborative team and transform your passion for technology into a professional career path with growth opportunities and competitive benefits.
Responsibilities
- Complete 8-week paid training in IT infrastructure, security protocols, and troubleshooting techniques
- Provide Tier 1 technical support for internal systems and customer inquiries
- Assist with network monitoring, hardware maintenance, and software installations
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex system deployments
- Participate in regular skill development workshops and certification prep
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving skills and attention to detail
- Basic computer literacy and comfort learning new technologies
- Excellent communication and teamwork abilities
- Ability to work independently and manage time effectively
- Valid driver's license and reliable transportation
- Pass background check and pre-employment assessment