Job Description
Join our dynamic team as an Entry-Level IT Associate! We provide comprehensive training for motivated individuals launching their careers in technology. No prior experience required – just your passion for learning and problem-solving. Work alongside industry experts in San Jose's thriving tech hub, gain hands-on experience with cutting-edge systems, and accelerate your professional growth. This urgent hiring opportunity includes mentorship, certification prep, and a clear career progression path. Apply today to transform your potential into a rewarding tech career!
Responsibilities
- Complete immersive training in IT infrastructure, cybersecurity fundamentals, and cloud technologies
- Provide Tier 1 technical support to internal staff via ticketing systems and remote assistance
- Assist with hardware installation, network configuration, and software deployment
- Document IT procedures and create knowledge base articles for team reference
- Collaborate with senior engineers on system upgrades and maintenance projects
- Participate in cybersecurity awareness initiatives and best practice implementation
- Track performance metrics and identify opportunities for process improvement
Qualifications
- High school diploma or equivalent; bachelor's degree preferred but not required
- Basic computer literacy and familiarity with Windows/macOS environments
- Strong analytical skills and ability to troubleshoot technical issues
- Excellent written and verbal communication abilities
- Self-motivated with a commitment to continuous learning
- Ability to work collaboratively in fast-paced team environments
- Valid driver's license (for occasional equipment transport)