Job Description
Join San Diego's fastest-growing customer service team! We're seeking motivated individuals with no prior experience – we provide comprehensive paid training to launch your career. At San Diego Growth Partners, we invest in our people through structured onboarding programs, mentorship, and clear advancement pathways. Enjoy a collaborative environment with competitive benefits, flexible scheduling, and opportunities for growth into leadership roles.
Why Choose Us?
- Free industry certification upon completion of training
- Performance-based bonuses and quarterly incentives
- Modern downtown office with complimentary parking
- Health/dental/vision benefits after 60 days
- Company-sponsored professional development workshops
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Process orders, payments, and account modifications accurately
- Document interactions in CRM system following compliance protocols
- Collaborate with team to resolve escalated customer issues
- Meet monthly performance metrics for response time and resolution
- Participate in weekly training sessions to enhance product knowledge
- Identify opportunities to improve customer satisfaction workflows
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent (GED accepted)
- Strong verbal communication skills in English
- Basic computer proficiency with ability to learn new software
- Positive attitude and willingness to learn new systems
- Reliable transportation to downtown San Diego office
- Ability to work flexible hours including occasional weekends
- Pass background check and drug screening (company-covered)