Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist and launch your career in telecommunications! No experience required – we provide comprehensive training to help you succeed. This urgent hiring position offers competitive pay, comprehensive benefits, and growth opportunities within one of Colorado's leading tech employers. If you're a motivated individual with excellent communication skills and a passion for helping others, apply today to start your journey with us!
Responsibilities
- Handle inbound customer calls and resolve inquiries regarding products/services
- Document interactions accurately in CRM systems
- Collaborate with technical teams to resolve complex issues
- Meet daily performance metrics and quality standards
- Participate in ongoing training and skill development
- Maintain positive customer relationships through empathetic communication
Qualifications
- No prior experience required – entry-level welcome!
- High school diploma or equivalent (GED)
- Strong verbal communication skills
- Ability to learn technical systems quickly
- Comfortable working in a fast-paced environment
- Basic computer proficiency
- Flexible schedule availability including weekends