Job Description
Join our award-winning team as an Entry-Level Customer Service Associate! No experience neededâjust your positive attitude and eagerness to learn. We provide comprehensive paid training to launch your career in telecommunications. Enjoy a supportive environment with growth opportunities and competitive benefits. Work with cutting-edge technology while helping customers connect with the world. Apply today to start your journey with a company that invests in its people!
Responsibilities
- Assist customers with service inquiries via phone, chat, and email
- Process new service orders and account modifications
- Document customer interactions accurately in CRM systems
- Collaborate with technical teams to resolve complex issues
- Meet daily performance metrics while maintaining quality standards
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and customer-focused mindset
- No prior experience requiredâtraining provided
- Must be available to work rotating weekends