Job Description
Are you ready to kickstart your career in the heart of Baltimore? City Connect Services is currently seeking enthusiastic and dedicated individuals to join our growing team as Entry-Level Customer Service Representatives. We offer a dynamic work environment where you can learn, grow, and make a tangible impact in your community. If you possess a positive attitude and a willingness to learn, we provide the training and support you need to succeed.
Responsibilities
- Greet customers warmly and assist them with inquiries regarding our products and services.
- Process sales transactions accurately using our point-of-sale systems.
- Handle customer complaints and feedback with patience, empathy, and professionalism.
- Collaborate with the sales team to drive store traffic and achieve daily goals.
- Keep the sales floor organized, clean, and stocked with merchandise.
- Assist in inventory management and stock replenishment as needed.
- Build long-term relationships with clients to ensure repeat business.
Qualifications
- High School Diploma or GED is required.
- Excellent verbal communication and active listening skills.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Basic computer literacy and typing speed.
- Strong problem-solving abilities and attention to detail.
- No prior experience is necessary; we provide on-the-job training.
- Must be a resident of the Baltimore metropolitan area.