Job Description
Launch your career with TechGrowth Solutions! We're urgently seeking motivated Entry-Level Associates in Orlando, FL, with comprehensive paid training programs. No experience required—just drive and eagerness to learn. Join our dynamic team in the heart of Florida's tech hub and gain industry-recognized certifications while building a professional network. This is your golden ticket to enter the competitive workforce with confidence and hands-on expertise. Apply today and transform your future!
Responsibilities
- Complete 8-week paid training in IT fundamentals and client support protocols
- Assist customers via phone, email, and chat with technical troubleshooting
- Document service tickets and maintain accurate customer records
- Collaborate with senior technicians to resolve complex issues
- Participate in quarterly skills workshops and certification exams
- Support hardware installations and software updates across client sites
- Contribute to process improvement initiatives in the IT department
Qualifications
- High school diploma or equivalent (required)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication skills
- Ability to work flexible hours including weekends
- Valid Florida driver's license (for client site visits)
- Pass background check and drug screening
- Willingness to commit to 12-month employment post-training