Home Job Details
U
Customer Service 🏢 Part Time ⭐️ Verified

Weekend Customer Service Specialist

UrbanTech Solutions
Philadelphia
Estimated Salary
USD 16 – USD 18,5
New
Live Update
28 September 2026
Deadline
28 Sep 2027

Job Description

Join our dynamic team at UrbanTech Solutions as a Weekend Customer Service Specialist! We're seeking enthusiastic entry-level professionals to deliver exceptional support to our growing client base during weekend shifts. This role offers flexible hours, competitive compensation, and a clear path for career advancement within our fast-paced tech environment. Perfect for students, career changers, or those seeking weekend-only work. Enjoy a modern office in downtown Philadelphia with free parking and access to professional development resources.

Responsibilities

  • Respond to customer inquiries via phone, email, and chat with exceptional professionalism
  • Resolve technical issues and troubleshoot product problems efficiently
  • Document interactions accurately in our CRM system
  • Collaborate with weekend support team to ensure seamless service delivery
  • Identify opportunities to improve customer experience processes
  • Maintain comprehensive knowledge of company products and services
  • Support weekend sales initiatives when needed

Qualifications

  • High school diploma or equivalent (college students welcome)
  • Strong communication and interpersonal skills
  • Basic computer proficiency with ability to learn new software quickly
  • Problem-solving mindset with attention to detail
  • Ability to work independently and as part of a team
  • Flexibility to work Saturdays and Sundays (8 AM - 8 PM shifts)
  • No prior experience required - comprehensive training provided
  • Positive attitude and customer-first approach

Required Skills

customer service communication problem-solving troubleshooting CRM software technical support weekend availability

Ready to Take This Challenge?

Make sure your resume is ready. Submit your application now before the deadline.

Apply Now

Related Jobs

Similar job recommendations for you

View All