Job Description
Are you looking for a flexible weekend opportunity to kickstart your career in Omaha? OmniConnect Support is seeking an enthusiastic and dedicated Entry-Level Weekend Customer Service Representative to join our dynamic team.
As a key member of our weekend operations, you will be the first point of contact for our valued clients. Whether it's resolving inquiries or assisting with technical support, your positive attitude and communication skills will make a difference. We provide comprehensive training, so no prior experience is necessary—just a willingness to learn and grow.
Why Join Us?
- Competitive hourly pay ($15-$18/hr)
- Flexible weekend schedule (Sat & Sun)
- Professional development and training
- Supportive team environment
Responsibilities
- Manage incoming customer inquiries via phone, email, and chat during weekend shifts.
- Provide exceptional service by resolving issues efficiently and professionally.
- Assist customers with basic technical troubleshooting and software navigation.
- Document all customer interactions and feedback accurately in our CRM system.
- Collaborate with the support team to ensure a seamless customer experience.
Qualifications
- High School Diploma or GED equivalent required.
- Must be available to work weekends (Saturday and Sunday).
- Basic computer proficiency and typing skills.
- Strong problem-solving abilities and attention to detail.
- Excellent verbal and written communication skills.