Job Description
We are urgently hiring for multiple Entry-Level Customer Service positions in New York. No prior experience is required—we provide comprehensive training!
Join a dynamic team where your growth matters. Whether you are looking for your first job or a career change, this is your opportunity to start earning immediately with a competitive hourly rate and excellent benefits package.
Responsibilities
- Handle Customer Inquiries: Assist callers and customers via phone and email with product information and order status.
- Resolve Issues: Troubleshoot problems efficiently to ensure high customer satisfaction and loyalty.
- Process Orders: Accurately enter and verify customer orders into the CRM system with a high attention to detail.
- Documentation: Maintain detailed and accurate records of all customer interactions and transactions.
- Team Collaboration: Work closely with team leads to meet daily and weekly performance targets.
Qualifications
- Education: High school diploma or GED required.
- Experience: No experience necessary. We train motivated candidates.
- Skills: Basic computer proficiency and typing skills.
- Communication: Strong verbal and written communication skills.
- Availability: Must be available to work full-time hours (Mon-Fri, occasional weekends).