Job Description
Immediate opening for a Front Desk Receptionist at our busy Louisville medical practice! We're seeking a polished professional to be the first point of contact for our patients and visitors. Join our award-winning healthcare team in a role that offers growth opportunities, competitive benefits, and a supportive work environment. If you excel in customer service and thrive in fast-paced settings, apply today!
Responsibilities
- Manage patient check-in/out procedures efficiently while maintaining HIPAA compliance
- Answer multi-line phone system, route calls, and schedule appointments
- Process insurance verifications and collect co-payments accurately
- Maintain organized patient records and manage office correspondence
- Coordinate with medical staff to ensure seamless patient flow
- Assist with administrative tasks including filing, data entry, and inventory management
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems (Epic experience a plus)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Positive attitude with problem-solving aptitude