Job Description
Join our award-winning team at Orlando Premier Hospitality Group as we urgently seek a dynamic Front Desk Receptionist to elevate our guest experience! This is your opportunity to shine in a fast-paced luxury environment where your people skills and professionalism will be celebrated. We offer competitive compensation, comprehensive benefits, and career growth within one of Orlando's most respected hospitality brands. Apply today and become the welcoming face of our premier destination!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with efficiency and warmth
- Manage multi-line phone systems and direct communications professionally
- Coordinate concierge services and local attraction bookings
- Maintain accurate guest records and reservation systems
- Handle billing inquiries and payment processing
- Collaborate with housekeeping and management teams
- Uphold brand standards through meticulous facility appearance
Qualifications
- Minimum 2 years hospitality or customer service experience
- Proficiency with Opera, Sabre, or similar PMS systems
- Exceptional communication and conflict resolution skills
- Ability to manage multiple tasks in high-pressure situations
- Strong attention to detail and organizational abilities
- Valid Florida driver's license preferred
- Flexible availability including nights, weekends, and holidays