Job Description
Join our award-winning team as a Front Desk Receptionist at Premier Hospitality Group! We're seeking a polished professional to create memorable first impressions at our flagship Dallas location. This role combines exceptional customer service with operational excellence in a fast-paced luxury environment. Enjoy competitive compensation, comprehensive benefits, and growth opportunities within our expanding hospitality network.
Responsibilities
- Manage guest check-in/check-out procedures with precision and warmth
- Coordinate concierge services and local recommendations
- Maintain accurate reservation systems and occupancy records
- Handle multi-line phone systems and direct communications
- Process payments and manage billing inquiries
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency with Opera/PMS reservation systems
- Exceptional verbal and written communication skills
- Ability to multitask in high-pressure situations
- Professional appearance and demeanor
- Strong problem-solving abilities
- Valid Texas driver's license (preferred)