Job Description
About the Role:
We're seeking a charismatic Front Desk Receptionist to be the welcoming face of our luxury resort in Anaheim. As the first point of contact for guests, you'll deliver exceptional service while managing high-volume operations in a dynamic hospitality environment.
Why Join Us?
Competitive hourly pay + benefits package | Career advancement opportunities | Vibrant team culture | Prime Anaheim location near attractions. Perfect for hospitality professionals seeking growth!
Responsibilities
- Manage check-in/check-out processes for 100+ daily guests with precision
- Coordinate concierge services, transportation, and guest inquiries
- Maintain accurate reservation systems and occupancy reports
- Handle multi-line phone systems and digital communications
- Process payments and manage cash drawer operations
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through exceptional guest interactions
Qualifications
- 1+ years front desk or hospitality experience required
- Proficiency in Opera/PMS systems and Microsoft Office
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid California driver's license preferred
- Spanish fluency highly desirable
- Professional appearance and positive attitude