Job Description
Are you looking for a career with paid training and urgent hiring opportunities? Apex Tech Solutions is expanding and looking for motivated individuals to join our Technical Support team in Seattle, WA. We are also actively hiring across North Carolina and remote locations to meet our growing client demands.
We offer a comprehensive training program designed to equip you with the skills needed to excel in a high-growth tech environment. No prior experience is required—just a willingness to learn, grow, and contribute.
Why Join Us?
- Comprehensive paid training program for all new hires.
- Competitive salary with performance-based bonuses.
- Opportunities for rapid career advancement.
- Supportive team culture in Seattle and North Carolina offices.
Responsibilities
- Provide exceptional technical support to clients via phone, email, and chat.
- Diagnose and troubleshoot hardware and software issues for customers.
- Maintain accurate and up-to-date records of all customer interactions and support tickets.
- Collaborate with the engineering team to escalate and resolve complex technical issues.
- Stay updated on product knowledge through our internal training modules.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy and internet navigation skills.
- Excellent communication and problem-solving abilities.
- Ability to work in a fast-paced, team-oriented environment.
- Willingness to undergo our paid training program.