Job Description
Are you looking for a high-growth opportunity to launch your career in technology? Horizon Tech Group is currently seeking ambitious, self-motivated individuals to join our team as Entry Level IT Support Associates. We offer comprehensive training and the chance to start tomorrow. No prior experience is required—just a strong desire to learn and grow.
As part of our rapidly expanding team, you will work in a dynamic, collaborative environment where your contributions matter immediately. We are committed to developing talent from the ground up.
Responsibilities
- Assist in the setup and configuration of computer systems for new clients.
- Monitor system performance and troubleshoot basic hardware and software issues.
- Log and track technical support tickets in our CRM system.
- Communicate effectively with team members and stakeholders to resolve queries.
- Conduct data entry and maintain accurate digital records.
- Participate in ongoing training sessions to enhance technical skills.
- Support the IT team with daily operational tasks and project updates.
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred but not required).
- Basic computer literacy and familiarity with the internet.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment.
- Problem-solving mindset and attention to detail.
- Reliable internet connection and a quiet workspace.
- Willingness to undergo background checks.