Job Description
We are looking for motivated individuals to join our team in Detroit, MI. We offer comprehensive training for all new hires and are urgently hiring to meet the needs of our growing client base.
This is a fantastic opportunity for anyone looking to start a career in technical support or customer service without prior experience. You will receive hands-on training to master the skills needed to excel in this role.
Why Apply?
- Full training provided on-site.
- Competitive hourly wage ($18 - $22).
- Opportunities for advancement.
- Supportive team environment.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Deliver product training to new clients to ensure product adoption.
- Troubleshoot technical issues and resolve customer inquiries efficiently.
- Document customer interactions and feedback in the CRM system.
- Collaborate with the IT department to escalate complex technical problems.
- Maintain a professional and positive demeanor in all interactions.
Qualifications
- High school diploma or GED is required.
- No prior experience necessary – we provide full training.
- Strong written and verbal communication skills.
- Basic computer proficiency (Windows and Office Suite).
- Ability to work flexible shifts, including weekends.
- Must be authorized to work in the United States.