Job Description
Join our award-winning team at Premier Hospitality Solutions as we urgently seek a dynamic Front Desk Receptionist to deliver exceptional guest experiences at our premier St. Petersburg location. This is a rare opportunity to be the face of our luxury hospitality brand during an exciting expansion phase. We offer competitive compensation, comprehensive benefits including health/dental/vision, career advancement pathways, and a vibrant work environment in Florida's sun-drenched cultural hub.
Responsibilities
- Manage guest check-in/check-out processes with efficiency and warmth
- Handle multi-line phone systems and coordinate communication across departments
- Process reservations and manage room inventory systems
- Resolve guest inquiries and complaints with professionalism
- Maintain immaculate front desk area and lobby aesthetics
- Collaborate with housekeeping and maintenance teams
- Execute billing procedures and payment processing
Qualifications
- Minimum 2 years hospitality or front desk experience
- Proficiency in Opera or similar PMS software
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Strong attention to detail with organizational excellence
- Valid Florida driver's license (preferred)
- Flexible availability including weekends/holidays
- Basic knowledge of St. Petersburg attractions (desirable)