Job Description
Join our award-winning team at Premier Hospitality Group, where exceptional service meets Southern California charm! We're seeking a charismatic Front Desk Receptionist to be the welcoming face of our flagship Anaheim location. This role is perfect for a polished professional who thrives in fast-paced environments and takes pride in creating memorable guest experiences. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth in one of America's most vibrant cities.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle multi-line phone system with professionalism and efficiency
- Coordinate reservations and manage booking systems
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards through exceptional customer service
Qualifications
- Minimum 2 years front desk or hospitality experience
- Proficiency with reservation systems (e.g., Opera, PMS)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities in guest-facing scenarios
- Professional appearance and positive demeanor
- Ability to multitask in high-pressure situations