Job Description
Join our dynamic team as a Remote Front Desk Receptionist and become the welcoming face of our Memphis operations! This hybrid role combines the flexibility of remote work with essential on-site presence, offering the perfect blend of work-life balance and professional growth. As the first point of contact, you'll create exceptional experiences for clients, manage communications seamlessly, and support our administrative functions with precision. We're seeking a tech-savvy professional who thrives in fast-paced environments and embodies our commitment to excellence.
Responsibilities
- Manage virtual reception including call routing, video conferencing coordination, and email management
- Oversee in-person visitor protocols including check-ins, badge issuance, and security coordination
- Coordinate office calendars, meeting room bookings, and staff scheduling across hybrid teams
- Handle administrative tasks including document processing, data entry, and supply inventory
- Maintain digital and physical reception areas ensuring professional standards and organization
- Support HR functions onboarding processes and new hire orientations
- Implement company policies for safety protocols and visitor management systems
Qualifications
- High school diploma or equivalent; associate degree preferred
- 2+ years experience in receptionist, administrative assistant, or customer service roles
- Proficiency in Microsoft Office Suite, CRM systems, and video conferencing tools
- Exceptional communication skills with ability to multitask in remote environments
- Strong organizational abilities with attention to detail and time management
- Professional demeanor with ability to represent company values positively
- Comfortable with hybrid work model requiring 2-3 days in-office weekly