Job Description
Join our innovative healthcare team as a Remote-Friendly Front Desk Receptionist in sunny Jacksonville, FL! This hybrid role blends in-person patient interactions with flexible remote work options, offering the perfect balance of professional growth and work-life balance. You'll be the first point of contact for our thriving practice, delivering exceptional service while supporting our mission to provide compassionate care. Enjoy competitive benefits, a modern collaborative environment, and the opportunity to make a tangible impact in our patients' lives.
Responsibilities
- Manage patient check-in/out procedures with efficiency and warmth
- Handle multi-line phone systems and schedule appointments
- Process insurance verifications and maintain accurate records
- Coordinate with medical staff to ensure seamless patient flow
- Assist with administrative tasks including billing documentation
- Represent the company with professional demeanor across all touchpoints
- Utilize EMR systems for patient data management
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail with data confidentiality awareness
- Experience with EMR systems (Epic preferred)
- Reliable remote work setup with high-speed internet
- Positive attitude and team-oriented mindset