Job Description
Join our dynamic team at Memphis Wellness Center as a Front Desk Receptionist with flexible scheduling options! We're seeking a warm, professional individual to be the first point of contact for our clients. Enjoy work-life balance with customizable shifts while supporting a thriving healthcare environment. This role offers competitive compensation and growth opportunities in one of Memphis' most trusted wellness facilities.
Responsibilities
- Manage incoming calls, emails, and client inquiries with exceptional professionalism
- Schedule appointments using our digital booking system while optimizing provider availability
- Maintain accurate patient records and confidential information in compliance with HIPAA
- Coordinate office operations, including supply inventory and equipment maintenance
- Assist with billing processes and insurance verification support
- Support facility cleanliness and patient waiting area management
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate degree preferred
- Minimum 2 years front desk or customer service experience
- Proficiency with scheduling software (e.g., Calendly, Zenefits) and MS Office Suite
- Strong multitasking abilities with attention to detail
- Excellent communication and conflict resolution skills
- Flexibility to work evenings/weekends (up to 30 hours/week)
- CPR certification or willingness to obtain upon hire
- Positive attitude and commitment to patient-centered care