Job Description
Join our dynamic team at Metropolitan Solutions Group as a Remote-Friendly Front Desk Receptionist! We're seeking a polished professional to serve as the first point of contact for our Philadelphia-based clients while enjoying flexible remote work options. This hybrid role combines in-person presence at our Arch Street office with remote administrative support, offering the perfect work-life balance. You'll represent our brand with excellence while managing critical communications and office operations. If you thrive in client-facing environments and value workplace flexibility, this is your opportunity to shine in Philadelphia's thriving business district.
Responsibilities
- Manage multi-line phone system with exceptional professionalism and call routing accuracy
- Coordinate virtual and in-person meeting scheduling across hybrid teams
- Oversee visitor check-in procedures and building access protocols
- Maintain digital and physical reception areas with immaculate organization
- Process incoming/outgoing mail and manage office supply inventory
- Support administrative tasks including data entry and document preparation
- Collaborate with IT department on AV equipment troubleshooting for hybrid meetings
Qualifications
- Minimum 2 years of receptionist or customer service experience in professional settings
- Proficiency with Microsoft Office Suite and video conferencing platforms
- Exceptional verbal/written communication and multitasking abilities
- Experience with CRM systems (e.g., Salesforce) preferred
- Ability to work independently with minimal supervision during remote hours
- Philadelphia-based residency required for in-office coverage
- Valid Pennsylvania driver's license and reliable transportation