Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Metropolitan Wellness Center! This is an excellent opportunity to be the first point of contact for our valued patients and visitors in a fast-paced, rewarding environment. We're seeking a polished professional with exceptional interpersonal skills to manage daily front desk operations while maintaining a welcoming atmosphere. If you thrive in customer-facing roles and want to make a meaningful impact in Baltimore's healthcare community, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using our EMR system
- Answer multi-line phone calls with exceptional etiquette and route inquiries appropriately
- Schedule and confirm patient appointments with precision and care
- Handle administrative tasks including filing, data entry, and mail processing
- Maintain a clean, organized reception area with professional ambiance
- Assist with insurance verification and basic billing documentation
- Coordinate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of front desk or customer service experience in healthcare setting
- Proficiency with EMR systems and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced environment
- Professional appearance and positive demeanor
- Basic medical terminology knowledge