Job Description
Join our award-winning healthcare team as a Front Desk Receptionist at Laredo Medical Center! We're seeking a dynamic professional to be the first point of contact for our patients and visitors. This role offers competitive pay, comprehensive benefits, and a supportive work environment in the heart of Laredo, TX. If you're passionate about exceptional customer service and want to grow your career in healthcare administration, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Answer multi-line phone system with professional etiquette and triage calls appropriately
- Schedule appointments and maintain accurate calendar coordination
- Verify insurance information and collect co-payments accurately
- Prepare and maintain patient records with strict confidentiality
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with administrative tasks including filing, scanning, and correspondence
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 1 year experience in medical office or customer service role
- Proficiency with EMR systems (Epic experience a plus)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology
- Professional appearance and demeanor