Job Description
Join our award-winning healthcare team in Henderson, NV as a Front Desk Receptionist! We're seeking a polished professional to be the first point of contact for our patients. This dynamic role combines administrative excellence with exceptional customer service in a modern, fast-paced environment. Enjoy competitive pay, comprehensive benefits, and opportunities for growth within our expanding network of wellness centers.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system and schedule appointments using EMR software
- Process insurance verifications and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Manage office inventory and ordering of supplies
- Assist with basic billing inquiries and payment processing
Qualifications
- Minimum 2 years of front desk/reception experience in healthcare setting
- Proficiency with EMR systems (Epic or Athena preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Professional appearance and positive demeanor
- High school diploma or equivalent required