Job Description
Join our award-winning healthcare team at Harmony Healthcare Partners as a Part-Time Front Desk Receptionist! We're seeking a polished and energetic professional to serve as the first point of contact for our patients and visitors in our Boston medical facility. This role offers a flexible schedule (20-25 hours/week) with competitive pay and opportunities for growth within our supportive environment. If you thrive in fast-paced settings and excel at creating exceptional first impressions, apply today to become part of our patient-centered mission.
Responsibilities
- Manage patient check-in/check-out procedures efficiently using Epic EHR systems
- Answer multi-line phone system and route calls to appropriate departments
- Coordinate appointment scheduling and manage provider calendars
- Collect and verify patient insurance information and demographics
- Process payments, handle billing inquiries, and manage daily cash reconciliation
- Maintain clean and organized reception area with brochures and informational materials
- Collaborate with clinical staff to ensure seamless patient flow
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year experience in medical front desk or customer service role
- Proficiency with EHR systems (Epic experience strongly preferred)
- Exceptional verbal communication and interpersonal skills
- Ability to multitask efficiently in high-volume environments
- Strong attention to detail with accurate data entry abilities
- Professional demeanor with polished phone etiquette
- Flexibility to work occasional evenings/weekends as needed