Job Description
Join our award-winning healthcare team as a Front Desk Receptionist and receive an immediate $1,000 sign-on bonus! We're seeking a polished professional to be the first point of contact for patients at our state-of-the-art Louisville facility. This role offers competitive compensation, comprehensive benefits, and a supportive work environment where your contributions are valued. If you excel in customer service and thrive in dynamic settings, apply today to start your rewarding career journey!
Responsibilities
- Manage patient check-in/check-out processes efficiently using our advanced EHR system
- Answer multi-line phone system with exceptional professionalism and empathy
- Schedule appointments and coordinate calendars for 15+ providers
- Collect and verify patient insurance information accurately
- Maintain clean, organized reception area with professional ambiance
- Process payments and handle financial transactions securely
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 2 years experience in customer service or front desk role
- Proficiency with EHR systems (Epic/Meditech preferred)
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Strong attention to detail with data entry accuracy
- Professional appearance and positive demeanor
- Basic knowledge of medical terminology (certification a plus)
- Valid Kentucky driver's license (if required for errands)