Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors. We're seeking a polished Front Desk Receptionist to deliver exceptional service in our state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Fort Wayne's growing medical community.
Responsibilities
- Manage multi-line phone system and schedule appointments
- Register patients and maintain accurate electronic health records
- Process insurance verifications and collect co-pays
- Coordinate with medical staff for patient flow management
- Handle confidential information with HIPAA compliance
- Maintain clean and organized reception area
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years reception or customer service experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional communication and multitasking abilities
- Basic medical terminology knowledge
- Professional demeanor under pressure