Job Description
Join our award-winning healthcare team at Toledo Medical Center as a Front Desk Receptionist and receive a $1,000 sign-on bonus! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers competitive pay, comprehensive benefits, and a supportive work environment where your contributions are valued.
As the face of our facility, you'll manage patient check-ins, handle scheduling, and ensure seamless operations while maintaining our high standards of customer service. If you're a detail-oriented communicator with a passion for healthcare excellence, apply today to start your rewarding career journey with us!
Responsibilities
- Manage patient check-in/out processes efficiently using our electronic health record system
- Schedule and confirm patient appointments while maintaining accurate calendars
- Answer multi-line phone calls and direct inquiries to appropriate departments
- Collect and verify insurance information and patient demographics
- Process payments and manage daily cash drawer reconciliation
- Maintain clean and organized reception area with professional appearance
- Collaborate with clinical staff to ensure smooth patient flow and wait times
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years of experience in customer service or front desk administration
- Proficiency with Microsoft Office Suite and medical scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail with data entry accuracy
- Basic knowledge of HIPAA compliance and confidentiality standards