Job Description
Launch your tech career with our comprehensive paid training program! TechAdvance Careers is seeking motivated individuals in Dallas to join our 12-week IT Support Specialist training course. No prior experience required – we provide everything you need to succeed. Our hands-on curriculum covers networking, cybersecurity, cloud fundamentals, and troubleshooting, with guaranteed job placement upon graduation. Enjoy competitive compensation, full benefits, and mentorship from industry experts. Transform your future today!
Responsibilities
- Deploy and maintain hardware/software systems across client environments
- Diagnose and resolve technical issues via remote and on-site support
- Implement network security protocols and best practices
- Provide exceptional customer service to internal and external stakeholders
- Document technical procedures and create knowledge base articles
- Collaborate with cross-functional teams on IT infrastructure projects
- Stay updated on emerging technologies through continuous learning
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and willingness to learn technical skills
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Ability to work independently and in team environments
- Valid driver's license (required for on-site support)
- Pass background check and drug screening