Job Description
Are you looking for a rewarding career with room to grow?
Midtown Medical Center is currently seeking a motivated Front Desk Receptionist to join our dynamic team in Charlotte, NC. We offer Paid Training to ensure you have all the tools you need to succeed. If you are a people-person with a professional demeanor, we want to hear from you!
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Comprehensive Paid Training Program.
- Health, Dental, and Vision insurance.
- Opportunities for career advancement within the organization.
We are looking for a reliable individual who can manage a busy front desk and provide exceptional customer service to our patients and visitors.
Responsibilities
- Front Desk Management: Greet visitors, patients, and clients warmly and professionally upon arrival.
- Phone Operations: Answer incoming calls promptly, route them to the appropriate department, and take accurate messages.
- Scheduling: Manage appointment schedules, confirm appointments via phone or email, and assist with check-in and check-out processes.
- Administrative Support: Handle incoming and outgoing mail, process invoices, and maintain accurate filing systems.
- Customer Relations: Address inquiries and resolve issues with a focus on patient satisfaction.
- Data Entry: Update patient records and internal databases with the highest level of accuracy.
Qualifications
- High school diploma or GED required.
- Previous experience in a receptionist, customer service, or administrative role is preferred but not required for our paid training program.
- Basic computer literacy, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- A professional appearance and a friendly, approachable attitude.