Job Description
Are you searching for a rewarding night shift job in Seattle, WA that values your potential over your resume? Seattle TechOps is currently hiring Entry-Level Customer Support Associates to join our 24/7 operations team. We pride ourselves on being a no experience required workplace where your attitude and work ethic matter most.
Whether you are a student, a career switcher, or simply looking for a stable evening job, this is your chance to start a thriving career in the tech industry. We offer comprehensive training, flexible scheduling, and a supportive environment.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat during the evening hours.
- Assist customers with technical troubleshooting and account issues.
- Log and categorize support tickets accurately in our CRM system.
- Maintain a professional, calm demeanor while managing difficult situations.
- Collaborate with the day-shift team to ensure seamless service continuity.
Qualifications
- High school diploma or GED is preferred.
- Reliable internet connection and a quiet workspace.
- Strong written and verbal communication skills.
- Ability to work independently and problem-solve effectively.
- Availability to work night shifts (e.g., 10:00 PM - 6:00 AM).
- No prior customer service experience is required.