Job Description
Launch your tech career with our paid training program! TechGrow Academy seeks motivated individuals for entry-level IT Support roles in sunny California. No prior experience needed—just your drive to learn. Enjoy flexible part-time hours while gaining hands-on skills in network administration, cybersecurity basics, and customer service. Our comprehensive training covers industry certifications like CompTIA A+, and top performers transition to full-time roles with competitive benefits. Join a team that invests in your future!
Responsibilities
- Provide Tier 1 technical support via phone, email, and chat
- Install and configure hardware/software systems
- Troubleshoot network connectivity and security issues
- Create and maintain technical documentation
- Collaborate with senior engineers on complex problems
- Participate in 8-week paid training program
- Support office IT infrastructure (printers, AV systems)
Qualifications
- High school diploma or equivalent required
- Basic computer literacy and internet navigation
- Strong problem-solving and communication skills
- Ability to work flexible hours (20-30 hrs/week)
- Eagerness to learn technical concepts
- Valid California driver's license (for occasional on-site visits)
- Pass background check and drug screening