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Information Technology 🏢 Full Time ⭐️ Verified

Entry Level IT Support Specialist

InnovateTech Solutions
Louisville
Estimated Salary
USD 45.000 – USD 55.000
New
Live Update
30 September 2026
Deadline
30 Sep 2027

Job Description

Join our dynamic team at InnovateTech Solutions and kickstart your career in IT! We're urgently seeking motivated Entry Level IT Support Specialists to provide exceptional technical assistance to our growing client base in Louisville. This is your chance to gain hands-on experience with cutting-edge technologies while making a real impact.

As an entry-level specialist, you'll work alongside industry experts to deliver seamless IT solutions. We offer comprehensive training, career development opportunities, and a collaborative work environment designed to help you thrive. If you're passionate about technology and eager to learn, apply today!

Responsibilities

  • Provide first-level technical support via phone, email, and remote assistance
  • Install, configure, and troubleshoot hardware/software systems
  • Document technical issues and resolutions in ticketing systems
  • Collaborate with senior engineers on complex technical problems
  • Maintain inventory of IT assets and equipment
  • Assist with network monitoring and security protocols
  • Deliver user training on new systems and applications

Qualifications

  • Associate's degree in IT or related field (or equivalent experience)
  • Basic knowledge of Windows/macOS operating systems
  • Familiarity with networking concepts (TCP/IP, DNS)
  • Strong problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Customer service orientation with patience and empathy
  • CompTIA A+ certification preferred (not required)
  • Valid driver's license for occasional on-site visits

Required Skills

Technical Support Troubleshooting Operating Systems Networking Customer Service Hardware Installation Ticketing Systems

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