Job Description
Launch your IT career with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals for our night shift IT Support Specialist positions in Boston. No prior experience required – we'll provide everything you need to succeed. Enjoy competitive pay, benefits, and a dynamic team environment while working during off-peak hours for maximum productivity. This is your opportunity to gain valuable technical skills in cybersecurity, networking, and system administration with full company-sponsored training. Apply today and transform your future!
Responsibilities
- Provide 24/7 technical support for hardware/software issues via phone and remote access
- Monitor and maintain network infrastructure during night shift hours
- Document incident reports and troubleshoot complex system problems
- Collaborate with day-shift teams for seamless IT operations
- Implement security protocols and perform system backups
- Train on company-specific software and proprietary systems
- Participate in continuous upskilling programs
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and problem-solving skills
- Ability to work independently during night shift hours
- Strong communication and customer service abilities
- Willingness to complete 8-week paid training program
- Reliable transportation for overnight shifts
- Ability to lift 20 lbs for equipment maintenance
- Pass background and drug screening