Job Description
Launch your career in technology with our comprehensive paid training program! TechGrowth Solutions is seeking motivated individuals for Entry Level IT Support Specialist positions in Denver, CO. No prior experience required – we invest in talent and provide all necessary training to succeed in this high-demand field.
Join our collaborative team and gain hands-on experience in network administration, hardware troubleshooting, and customer service excellence. Our 12-week paid training program includes mentorship from industry experts and certification opportunities. Enjoy competitive benefits, career advancement paths, and a supportive environment where your growth is our priority.
Why Join Us?
- Full salary during training period ($45k/year)
- Free industry certifications (CompTIA A+, Network+)
- Clear career ladder to senior technical roles
- Modern office with cutting-edge technology
- Health, dental, and vision insurance after 90 days
Responsibilities
- Provide tier-1 technical support via phone, email, and chat
- Diagnose and resolve hardware/software issues for clients
- Install, configure, and maintain computer systems
- Document all troubleshooting processes and solutions
- Collaborate with senior technicians on complex issues
- Conduct routine system maintenance and updates
- Train end-users on new software and systems
Qualifications
- No prior IT experience required
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Valid driver's license (for occasional client visits)
- Pass background check and drug screening