Job Description
Launch your career in technology with our paid training program! TechForward Solutions is seeking motivated entry-level candidates to join our IT Support team in Cleveland. No prior experience required – we provide comprehensive training to transform you into a skilled IT professional. Enjoy competitive pay, career advancement opportunities, and a collaborative work environment in Ohio's growing tech hub.
Responsibilities
- Provide technical support to employees via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Document IT processes and maintain accurate knowledge base
- Collaborate with senior technicians on complex issues
- Participate in ongoing training modules to enhance skills
- Support network infrastructure and security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer literacy and troubleshooting skills
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Willingness to learn and adapt to new technologies
- Passion for pursuing a career in IT