Job Description
Launch your tech career with our comprehensive paid training program! Nexus Tech Solutions is urgently seeking motivated Entry-Level IT Support Specialists to join our dynamic team in New York. No prior experience required – we provide all the training you need to succeed.
Join a forward-thinking company that invests in talent. You'll gain hands-on experience in network administration, cybersecurity fundamentals, and client support while working alongside industry experts. This is your opportunity to build a solid foundation in the thriving IT sector.
Responsibilities
- Provide technical support and troubleshooting for hardware/software systems
- Assist with network setup, maintenance, and security protocols
- Document technical issues and resolution processes
- Collaborate with senior IT staff on system upgrades
- Train end-users on new technologies and procedures
- Monitor system performance and security logs
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong problem-solving and analytical abilities
- Excellent communication and customer service skills
- Basic familiarity with Windows/macOS operating systems
- Ability to learn technical concepts quickly
- Valid work authorization in the United States