Job Description
Launch your tech career with our comprehensive training program! TechGrowth Solutions is seeking motivated entry-level candidates for our Junior IT Support Specialist position in Jacksonville, FL. No prior experience required – we provide all necessary training to transform you into a confident IT professional.
Join our dynamic team where you'll gain hands-on experience with cutting-edge technologies while earning a competitive salary. This role offers clear career progression pathways and a supportive environment to accelerate your growth in the IT sector.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install and configure computer systems, networks, and peripherals
- Document technical procedures and maintain knowledge base
- Participate in ongoing skills development training sessions
- Collaborate with senior team members on complex projects
- Monitor system performance and troubleshoot network issues
- Assist in cybersecurity best practices implementation
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Detail-oriented with organizational abilities
- Valid driver's license and reliable transportation
- Passion for technology and continuous learning
- No IT experience required – training provided