Job Description
Launch Your Tech Career with Paid Training in Austin!
TechGrowth Solutions is seeking motivated entry-level professionals to join our IT Support team. No experience required—we provide comprehensive paid training to transform you into a skilled specialist. Work with cutting-edge technology while growing in a collaborative environment.
Why Join Us?
- 6-week paid training program covering networking, security, and system administration
- Mentorship from industry experts and clear career advancement paths
- Competitive salary with performance-based bonuses
- Modern Austin workspace with flexible benefits
Responsibilities
- Provide Tier 1/2 technical support for employees via phone, email, and in-person
- Diagnose and resolve hardware/software/network issues
- Deploy and maintain desktop/laptop systems and peripherals
- Document incidents, resolutions, and asset inventory
- Collaborate with senior IT on infrastructure projects
- Participate in cross-departmental tech initiatives
- Support system upgrades and security protocols
Qualifications
- High school diploma or equivalent; associate degree preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Customer service mindset with patience and adaptability
- Eagerness to learn technical concepts and tools
- Ability to lift 25 lbs for equipment setup
- Valid driver's license for occasional site visits