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Information Technology 🏢 Full Time ⭐️ Verified

Junior IT Support Specialist

TechSolutions Inc.
Louisville
Estimated Salary
USD 42.000 – USD 55.000
Live Update
21 Juni 2026
Deadline
21 Jun 2027

Job Description

Join our dynamic IT team and kickstart your career in technology! TechSolutions Inc. is seeking a motivated Junior IT Support Specialist to provide essential technical assistance to our growing client base. This role offers hands-on experience with cutting-edge systems while fostering professional growth through mentorship and training programs. Enjoy a collaborative environment where your problem-solving skills will shine as you support critical business operations.

Responsibilities

  • Diagnose and resolve hardware/software issues across Windows and macOS environments
  • Provide remote and on-site technical support to employees via ticketing systems
  • Install, configure, and maintain network infrastructure including routers and switches
  • Assist with cybersecurity protocols including endpoint protection and access management
  • Create and maintain technical documentation for troubleshooting procedures
  • Collaborate with senior engineers on complex system implementations
  • Participate in IT asset management and inventory audits

Qualifications

  • Associate's degree in IT, Computer Science, or related field (or equivalent experience)
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
  • Familiarity with Active Directory and cloud services (Azure/O365)
  • Strong diagnostic and troubleshooting abilities with logical problem-solving skills
  • Excellent written and verbal communication skills for client interactions
  • CompTIA A+ or similar certification preferred (or willingness to obtain)
  • Valid driver's license for occasional on-site support visits

Required Skills

IT Support Hardware Troubleshooting Networking Windows/macOS Active Directory Cloud Services CompTIA A+ Ticketing Systems

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